Privacy Policy
Protecting your personal data is important to us. This Privacy Policy explains how SC ECOGAS DUAL FUEL SRL, the operator of the website www.autogashub.com, collects, uses and protects personal data of website visitors and customers in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
By using this website or placing an order, you agree to the terms of this Privacy Policy.
1. Data Controller
The controller of personal data is:
SC ECOGAS DUAL FUEL SRL
VAT Code: RO35330699
Trade Register No.: J10/968/2015
Address:
Transilvaniei Street no. 319A
Buzau, Romania
Phone:
+40 371 234 248
Email:
office@autogashub.com
2. Applicable Legislation
Personal data is processed in accordance with:
General Data Protection Regulation (EU) 2016/679 (GDPR)
applicable European Union legislation
applicable national laws regarding electronic commerce and taxation
3. What Personal Data We Collect
We may collect the following types of data:
3.1 Data provided directly by the user
When placing an order or contacting us:
first and last name
billing address
shipping address
phone number
email address
company details and VAT number (for business customers)
3.2 Automatically collected technical data
When visiting the website:
IP address
browser type
device information
visited pages
session duration
technical logs required for website functionality
4. Purpose of Data Processing
Your personal data may be used for:
processing and delivering orders
issuing invoices and accounting documents
customer support and communication regarding orders
managing customer accounts
handling returns and warranty claims
improving website functionality and services
preventing fraud and securing the platform
fulfilling legal obligations
Marketing communications
If you have provided consent, we may also use your data for:
newsletters
promotional offers
product updates
You may unsubscribe from marketing communications at any time.
5. Legal Basis for Processing
Personal data is processed based on:
contract performance (order processing and delivery)
legal obligations (accounting, taxation)
legitimate interest (security, fraud prevention, service improvement)
user consent (marketing communications, certain cookies)
6. Recipients of Personal Data
Your data may be shared with:
courier and shipping companies
payment processors and financial institutions
IT service providers and hosting providers
accounting and administrative service providers
public authorities when legally required
These entities are contractually obligated to protect personal data according to GDPR requirements.
7. External Service Providers (Data Processors)
Certain personal data may be processed by external providers who supply services such as:
website hosting
IT infrastructure and maintenance
payment processing
logistics and shipping services
website analytics and marketing platforms
These providers act as data processors and process personal data only according to our instructions and in compliance with GDPR.
8. Data Retention Period
Personal data is stored only as long as necessary for the purposes for which it was collected.
Typical retention periods include:
accounting and invoice data: up to 10 years, according to tax regulations
customer account data: until account deletion or reasonable inactivity period
marketing data: until consent is withdrawn
fraud prevention data: as long as necessary to protect legitimate business interests
9. Cookies and Similar Technologies
The website autogashub.com uses cookies to:
ensure proper website functionality
remember user preferences
analyze website traffic
improve user experience
support marketing and remarketing campaigns
More information is available in the Cookie Policy.
10. Analytics and Marketing Tools
The website may use analytics and marketing technologies provided by third parties, including:
Google Analytics
Meta (Facebook) Pixel
other traffic analysis or advertising platforms.
These tools may collect anonymized or pseudonymized data such as:
pages visited
time spent on pages
interaction with website content
device and browser information
anonymized IP address
These technologies help us:
analyze website traffic
improve user experience
optimize marketing campaigns
deliver relevant advertising
Users may control cookie preferences through browser settings or the website's cookie consent interface.
11. Data Security
We implement technical and organizational measures to protect personal data, including:
restricted access to personal data
secure server infrastructure
encryption technologies where applicable
monitoring systems for security threats
However, no method of internet transmission can guarantee complete security.
12. Your Rights Under GDPR
Under GDPR you have the following rights:
right of access to your data
right to rectification
right to erasure ("right to be forgotten")
right to restrict processing
right to data portability
right to object to processing
right to withdraw consent at any time
right to lodge a complaint with a supervisory authority
To exercise these rights you may contact us at:
13. Protection Against Abuse and Fraud
We may use automated security mechanisms to detect and prevent fraudulent or abusive activities on the website, including analyzing certain technical information such as IP addresses, device data or browsing patterns.
These measures help protect:
customers
online transactions
the integrity of our platform and systems.
14. Fraud Prevention Processing
In order to prevent fraudulent activities or abusive orders, we may analyze information related to orders such as:
order history
refused or uncollected orders
account activity patterns
technical data related to website access
Such processing is carried out based on our legitimate interest to protect our commercial activity.
15. Disclosure for Legal Protection
Personal data may be disclosed when necessary to:
comply with legal obligations
protect the rights and interests of SC ECOGAS DUAL FUEL SRL
respond to lawful requests from authorities
defend against legal claims or fraud attempts.
16. Supervisory Authority
If you believe your data protection rights have been violated, you have the right to file a complaint with a data protection authority within the European Union.
In Romania, the competent authority is:
National Supervisory Authority for Personal Data Processing (ANSPDCP)
https://www.dataprotection.ro
17. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy periodically.
The latest version will always be available on this page.